Our team are friendly and hardworking and provide round the clock support and advice for your IT systems. Our Directors have a combined experience of over 50 years in the IT business and have expert knowledge in a wide variety of systems and products. All our staff are reliable, dedicated and are enhanced DBS checked. This means they are all trustworthy and qualified to work with children and vulnerable groups, meaning Halcyon is the perfect service provider for the healthcare, education and childcare sectors.
We are ISO 27001, 9001 certified which means we guarantee the best experience and implement the best practices for all our clients, future and present. ISO 27001 certification is recognised globally as the benchmark for good security practice, which means all our clients can be assured their data and personal information is extremely secure and complies with EU GDPR and NIS Regulations laws. ISO 9001 certification shows that Halcyon have an effective quality management system in place and shows we consistently provide quality driven products and services which meet customer and regulatory requirements.
Halcyon are also Microsoft Silver Partners which shows we have proven expertise in Microsoft products and systems and delivering quality solutions in multiple specialised areas of business. The Halcyon headquarters, based in Liverpool, are up-to-date and ultra-modern which reflects the way we work, ensuring we are always at the forefront of IT support, constantly innovating to provide the best possible service to every client.
We offer a comprehensive Full IT Support package which includes everything an organisation or business needs to keep their IT infrastructure running and working to its optimum performance, for fixed price of £25 a month per computer. We become your IT department, ready to help whenever you need us. We provide 24/7 support with round the clock access to our dedicated team of experts who can provide remote support or come out to site at no extra cost. Halcyon believe in simplicity and transparency, so everything is fully inclusive, with no additional costs and on a 30-day-rolling contract so if you’re ever unhappy you aren’t tied down. We don’t believe in tying customers into long-term contracts, we let our great service keep our customers coming back.
Halcyon stands for simplicity and flexibility, we don’t complicate things for you, we just help real businesses with real IT support. We are passionate about what we do and providing the best possible service for every single customer. We understand IT systems are often the backbone of every business so we work round the clock to ensure everything is working to its optimum performance, so you can too. We monitor, manage and maintain your systems for you, so you can focus on your business and doing what you do best, whilst our experts deal with what we do best.
Halcyon is a company with strong values. We are honest and reliable, ensuring we are always there to help whenever you need us and charge a fixed price every month, so there are no hidden costs or
added extras. Our team is hardworking, driven and dedicated to providing the very best support and products tailored to each and every client. We understand different businesses have different needs so we communicate with our clients to ensure we are accommodating to them and their specific requirements. With so many years of experience in the IT sector, our team work hard together to create and develop innovative new solutions to keep our client’s IT infrastructures working to their optimum performance. We ensure your IT systems are fast, helpful and reliable and are never a hinderance to you or your business.
IT Support Manager