6 reasons why your growing business needs to hire an IT support company

If you are looking to expand and grow your business, or are already an established business showing substantial growth, having an IT infrastructure in place can make a huge difference to your business’s efficiency and productivity.

A lot of the time, businesses overlook the importance of IT and the need for proper IT support. This is especially the case if they have tech-savvy employees who they believe will be able to help out in the case of any issues. However, problems occur when an issue arises that no one has the expertise to fix, or if new technology needs integrating into an existing set-up. There are many complex problems which could arise within your IT infrastructure, especially if your business is growing, and if not tackled quickly or by a professional it could lead to huge issues including loss of earnings, decreased productivity, reputational damage, and in the worst cases a complete halt to business operations. This is where having a reliable IT infrastructure, complete with professional full IT support pays off.

Here are 5 reasons that hiring an IT support company could help your business in preparation for growth.

Halcyon IT Support

1. They will help you protect your business data

6 Reasons for IT supportWhether you are an accountancy firm looking to improve your consumer’s finances, a shop selling products online, or a digital marketing company looking to increase your client’s online profile, it is crucial that you take security seriously. But this doesn’t mean that you need to know every tiny piece of information about multi-factor authentication to virtual private networks. IT support companies will help you protect your customers, clients, and your business by keeping your data safe and your website secure.

If your knowledge about data security is limited, it doesn’t matter. External IT support companies can provide all of the knowledge and help that you need, whether it be email encryption to protect yourself from phishing attempts, or secure backups of your server, they can keep your company data safe and secure. At Halcyon Networks, we offer 24/7 monitoring of your IT infrastructure, tackling any threats before they become a problem. We keep your systems and networks up to date and protected against any cyber-threats.

2. IT support companies will keep on top of any developments in the IT industry so that you don’t have to

Keeping on top of the developments within the world of tech can be a challenge when you are trying to run a business. The best IT support companies will stay up-to-date with the industry and all of the developments and latest trends in the market. This will leave you with more time to focus your attention on more important things, like running and growing your business.

3. IT support companies will help to improve your productivity

6 Reasons for IT support

Productivity is a crucial part of any business’s success. With the help of a productive and organised team, you can watch your business grow and develop. Your team will likely be at its most productive when they are equipped with the right tools to do their job effectively. Here at Halcyon Networks, we will help you identify the technology that is the most likely to help your company progress and grow, and ensure it is always running at optimum performance, to reduce any possible downtime and increase productivity.

When it comes to productivity, it is not only your employees who matter, your productivity is extremely important too. Here at Halcyon Networks, we will take care of the IT side of your business so that you don’t have to.

4. IT support companies will fix things that you don’t know how to

When you hire an IT support company to support your business, you are gaining a team of experts who are always on hand to help you in the case of an IT emergency.

The best IT companies will already have measures and procedures in place to minimise the likelihood of any technology-related problems, but sometimes accidents happen and, in these cases, you will be able to rely on the IT support company when problems arise.

Here at Halcyon Networks, not only can we help you with implementing tools and safeguards to ensure everything runs smoothly. In the unlikely event that anything does go wrong, with our disaster recovery service, we can step in and help you stay up and running. We provide 24-7 support and are constantly monitoring your IT infrastructure to ensure everything is always running at full capacity. We can provide speedy support over the phone or remotely, and can even come out to site at no extra cost.

5. A correctly set up IT infrastructure will grow as your business does

6 Reasons for IT supportHiring a dedicated IT support company means that your IT infrastructure will be set up correctly from the start and through constant monitoring and support, it will continue to run smoothly. Having a well set up system will also allow your network to expand as your business grows. This means that your system can be updated and added to as opposed to being completely replaced when your demands increase. Not only will this save you significant costs on purchasing brand new hardware and software, but it also will eliminate downtime and wasted man-hours.

6. IT support companies make it easier for you to focus on your business

As the owner of a business that is constantly growing and developing, the last thing that you want is to be worrying about server issues or the installation of new equipment. With the help of an external IT support company, you can focus on what you do best while leaving all of the IT or technology-related issues to the team of professionals, letting them do what they do best.

How can Halcyon Networks help?

Halcyon Networks has many years’ experience providing IT support for growing businesses in a range of sectors. We understand the complex needs of developing businesses and we can help ensure the ongoing success of your business by taking care of your IT infrastructure.

Here at Halcyon Networks, we offer a range of IT support services for growing businesses. We can become your IT department at a much lower cost than hiring an in-house team and can help with anything from providing 24/7 full IT support with remote and onsite support and no call out fees, as well as disaster recovery, and secure server hosting and backups.

For more information about our IT support services and to find out how we can save you money, increase productivity, and help support your growing business, visit our website or contact us on 0151 678 4545 or info@halcyonnetworks.co.uk.

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Seen something you like? We’d love to hear about what you are looking to accomplish. Our experts offer a free on-site technology assessment. Call us on 0151 678 4545 or leave your details here and we will call you back at a time that suits.

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Seen something you like? We’d love to hear about what you are looking to accomplish. Our experts offer a free on-site technology assessment. Call us on 0151 678 4545 or leave your details here and we will call you back at a time that suits.