Terms and Conditions

Last updated: 24th March 2025

These Terms and Conditions set out the agreement between you and Halcyon IT. By using our website or services, you agree to follow these terms. Please read them carefully.

Definitions

“Company” / “We” / “Us” / “Our” – Refers to Halcyon IT, 17 Mann Island, Liverpool, L3 1BP.
“You” / “Your” – The individual or business accessing or using our website or services.
“Service” – The website and any services offered by Halcyon IT.
“Device” – Any device used to access our services, such as a computer, phone or tablet.
“Website” – Our official website, https://ithalcyon.co.uk.
“Affiliate” – Any organisation linked to Halcyon IT by ownership or control.

Acceptance of Terms

By using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

You must be at least 18 years old to use our services.

Your Privacy

Your use of our services is also governed by our Privacy Policy. Please read it carefully to understand how we collect and use your information.

Links to Other Websites

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these websites, and you access them at your own risk.

Ending or Restricting Access

We may suspend or terminate your access to our services at any time if you breach these Terms and Conditions. This may happen without notice.

Limitation of Liability

We do our best to make sure everything runs smoothly, but we can’t guarantee our service will always be perfect.

Halcyon IT is not responsible for any loss of profits, data, or any indirect or accidental damages that result from using our services.

If you’re not satisfied, the most we’ll ever owe you is what you’ve paid us for the service (or up to £100 if nothing has been paid).

Service Disclaimer

All services are provided “as is” and “as available.” We don’t guarantee our service will meet your expectations, be uninterrupted, or error-free.
We also can’t promise it’ll be free from viruses or other harmful elements, although we take all reasonable steps to protect you.

Legal Jurisdiction

These Terms are governed by the laws of England and Wales. Any legal matters will be handled in UK courts, unless you live elsewhere in the EU and local consumer rights apply.

Resolving Disputes

If you have a concern or complaint, please contact us first and we’ll try to resolve it informally before taking any further steps.

Users in the EU

If you live in an EU country, you have rights under local laws that apply in addition to these Terms.

Users in the US

You confirm you’re not located in any country sanctioned by the US government or listed as a prohibited individual.

Severability and Waiver

If part of these Terms is found to be unenforceable, the rest still applies. If we don’t enforce a part of these Terms, it doesn’t mean we’ve waived our rights.

Changes to These Terms

We may update these Terms from time to time. If there are major changes, we’ll do our best to let you know in advance. Continued use of our website or services means you accept any changes.

Contact Us

If you have any questions about these Terms and Conditions, feel free to contact us:

Email: hello@ithalcyon.co.uk
Phone: 0333 344 5789
Address: Halcyon IT, 17 Mann Island, Liverpool, L3 1BP