Halcyon IT Services Limited is fully committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We recognise the importance of transparency, accountability, and responsibility when it comes to the collection and handling of personal data.
We only collect and process personal data when there is a lawful reason to do so. This may include fulfilling a contract, complying with a legal obligation, responding to your requests, or where we have a legitimate interest that does not override your fundamental rights.
In some cases, we may also ask for your clear and specific consent before using your information. We are committed to ensuring that personal data is used fairly, stored securely, and kept only for as long as necessary.
Under the UK GDPR, individuals have rights regarding how their personal information is used. You have the right to access the data we hold about you and to ask that we correct anything that is inaccurate or incomplete. You may also ask us to delete your data when it is no longer needed, or to stop processing it if you believe we are doing so unlawfully.
If you change your mind about a consent you previously gave, you have the right to withdraw it at any time. We will always aim to respond promptly and clearly to any request related to your personal data.
We take data protection seriously and have implemented appropriate technical and organisational measures to keep your personal data safe. This includes secure systems, restricted access, regular reviews of our data handling practices, and staff training.
We never sell or rent your information to third parties. If we do work with trusted partners to help deliver our services, we ensure that they meet our data protection standards and only act on our instructions.
Your data is only kept for as long as it is needed for the purpose for which it was collected. Once that purpose has been fulfilled, we delete or securely anonymise your information unless we are required to retain it for legal or regulatory reasons.
If we ever need to transfer your data outside of the UK or the European Economic Area, we will take steps to make sure it remains protected in line with applicable data protection laws.
If you have any questions about how Halcyon IT Services Limited uses your personal data or if you wish to exercise any of your data protection rights, you are welcome to contact us at any time. You can reach us through the contact page on our website at https://ithalcyon.co.uk or by emailing us directly.
If you believe that your data has been handled unlawfully, you also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection authority.