We’ve relied on Halcyon for over a decade to keep our IT and business running smoothly.
Working in a highly regulated industry means there’s no room for error, and Halcyon give us complete confidence — from day-to-day support to managing our Cyber Essentials Plus audits and obligations.
They don’t just meet their SLAs, they exceed them, often going the extra mile, whether that’s resolving issues quickly or even hand-delivering equipment when it’s urgently needed.
The result is real peace of mind, and a trusted partnership we know we can count on.
Co-Founder, Plus Group
The Team at Halcyon are brilliant and I would not hesitate to recommend them to any organisation. Nothing is too much trouble for them, and they have helped our company in so many ways since we started working with them several years ago.
Every single person within the organisation is accessible, and they set themselves apart from the competition by their responsiveness and excellent customer service.
They keep you updated at all times when dealing with issues or just when they are making changes, and they are very competitive on price. I have dealt with several IT organisations in the past who aimed to provide a similar service, but the Halcyon team is by far the best I have used to date.
Operations Director, GSTS
Halcyon provides exceptional service and consistently delivers fast, reliable support whenever we need it. Their team is highly responsive, and no issue is ever too big or too small. A special mention to Dylan and Tom, who are always incredibly helpful and knowledgeable — they handle every query with professionalism and efficiency. It’s a pleasure working with a company that truly understands the importance of dependable IT support.
Associate Director, BerkeleyShaw Real Estate
Since moving our IT provision to Halcyon, we have been extremely happy with their professional approach and how good they’re after-sales support is, which is a huge support for our business requirements. We would recommend Halcyon to any business looking to improve their IT landscape.
Managing Director, Hurlston
We signed up with Halcyon recently for our IT, phone and leased line services, so far they have been fantastic. Fixing a number of issues we have had with our phones and WiFi more or less instantly, and the transfer from our previous supplier was a seamless transfer.
Director, LJS Accountants
James and the team at Halcyon are always available to meet the needs of the team and great at trouble shooting and being solution focused. I can’t recommend them enough.
Managing Director, 174 Family Law
Havio have worked with Halcyon for almost a year now. We enjoy working with the Team and Dylan and Ste are always polite and helpful. We have been particularly impressed with the response times of Halcyon which was one of our key factors from moving away from a previous provider. Nothing is ever too much trouble. They also take time to explain things to the lay person and are proactive in suggesting updates or alternatives if required. If you are looking for a new IT provider, definitely give Halcyon a shout.
Operations Director, Havio Health and Safety
Fantastic support and service from all the team at Halcyon IT, Being a registered Pharmacy, I wanted an IT partner who was ISO accredited, but the relationship is so much more, and nothing is too much trouble.
Recently, we moved our phone solution to Halcyon, and the whole process was simple and everything has been as promised. I would seriously urge companies to review their IT support and phone provider.
Director, Millenium Pharmacy
The Team at Halcyon are brilliant and I would not hesitate to recommend them to any organisation.
Nothing is too much trouble for them, and they have helped our company in so many ways since we started working with them several years ago.
Every single person within the organisation is accessible, and they set themselves apart from the competition by their responsiveness and excellent customer service.
They keep you updated at all times when dealing with issues or just when they are making changes, and they are very competitive on price.
I have dealt with several IT organisations in the past who aimed to provide a similar service, but the Halcyon team is by far the best I have used to date.
Managing Director, Altec FM
We’ve been partnering with Halcyon for many years, and they have been great for us! Their IT support and helpdesk team are always quick to jump in and help resolve any issues, even out of hours. Their remote login support helps deal with problems swiftly, reducing lost time for us.
They also recently assisted us with a massive data discovery exercise which required remote access to two clients based in different parts of Europe. Without their guidance and handling, this would not have been possible.
They have also provided us with updated equipment and dealt with the installation process to ensure smooth business operations at our end. They also provide us with robust IT security services which give us peace of mind, knowing our data secure. Tom, Ste, Dylan, James and the rest of the team are approachable and reliable we can’t recommend them enough!
Partner, Three Graces Legal
